How PawMemo Began
PawMemo was born from a deeply personal experience. In 2020, our founder Emma lost her beloved golden retriever Max after 15 wonderful years together. During this difficult time, she struggled to find a meaningful way to honor his memory.
The options available felt impersonal and lacked the care and attention that such a special relationship deserved. Emma realized that many other pet parents must be going through the same experience, longing for a way to keep their furry family members close to their hearts.
With a background in design and a passion for creating meaningful keepsakes, Emma teamed up with artisan Michael and customer care specialist Sophie to create PawMemo. Our mission is simple: to provide beautiful, high-quality memorial products that help pet parents cherish their beloved companions forever.
Based in Melbourne, we’re proud to serve pet lovers across Australia and New Zealand, offering a range of handcrafted urns, jewelry, and keepsakes designed with love and compassion.
Our Values
These principles guide everything we do at PawMemo, ensuring we provide the best possible experience for our customers
Compassion
We understand the deep bond between pets and their owners. Our team approaches every interaction with empathy and care.
Quality
We use only the finest materials and craftsmanship to create memorials that will stand the test of time.
Customization
We believe every pet is unique, and their memorial should be too. We offer personalized options to honor your pet’s special personality.
Meet Our Team
The passionate individuals behind PawMemo, dedicated to creating meaningful memorials for your beloved pets
Emma Thompson
Founder & CEO
Emma created PawMemo after losing her beloved golden retriever, Max. Her personal experience inspired her to help other pet parents find meaningful ways to honor their companions.
Michael Rodriguez
Artisan & Designer
With over 15 years of woodworking experience, Michael crafts each urn and memorial piece with meticulous attention to detail and love.
Sophie Chen
Customer Care Specialist
Sophie ensures every customer receives the compassionate support they need during their difficult time, guiding them to find the perfect memorial.
Our Promise to You
We’re committed to providing you with the best possible experience during this difficult time
Quality Materials
We source only the finest materials to create lasting memorials that honor your pet’s memory.
Local Shipping
Fast and reliable delivery across Australia and New Zealand, with free shipping on orders over $100.
Compassionate Service
Our team understands your grief and is here to provide the support and guidance you need.
Let Us Help You Honor Your Beloved Pet
We understand that losing a pet is never easy. Our team is here to help you find the perfect way to cherish their memory.